These Terms & Conditions ("Terms") govern your use of dealiva.in (the "Website") and the cashback service provided by Dealiva ("Dealiva", "we", "us"). By using the Website or submitting a claim, you agree to these Terms, our Cashback & Rewards Terms and our Privacy Policy. If you don't agree, please don't use the service.
1. What Dealiva does
Dealiva lists offers from retailers whose affiliate programmes have approved us. When you shop through a Dealiva link and the retailer confirms your order, the retailer pays us a commission and we share part of it with you as cashback, as described in our Cashback & Rewards Terms.
Dealiva does not sell products or services, does not process your payment to the retailer and is not a party to your purchase. Your contract for any purchase is with the retailer.
2. Eligibility
You must be at least 18 years old, resident in India and able to enter into a binding contract under Indian law to use the cashback service.
3. Your responsibilities
- Give accurate, complete and current information in any form you submit.
- Submit claims only for genuine purchases that you made yourself.
- Use a UPI ID registered in your own name.
- Follow the conditions of each offer and the retailer's own terms.
4. Prohibited use
You must not:
- submit false, duplicate or manipulated claims, or claims for orders you intend to cancel or return;
- use bots, scripts or automated means to generate clicks or claims;
- copy, scrape or republish our offers or content without our written permission;
- interfere with the security or operation of the Website, or attempt to access data that isn't yours;
- use the service for any unlawful purpose or to impersonate another person.
If we reasonably believe you have broken these rules, we may decline your claims, withhold cashback linked to the misuse and refuse further service. Where appropriate, we may report the matter to the relevant retailer or authorities.
5. Retailers and third-party websites
Retailers are independent businesses. They're responsible for their products, prices, delivery, warranties, returns, refunds and customer service. Offer details on Dealiva are based on information from retailers and affiliate networks and may change or end without notice. We check offers before listing them, but we can't guarantee that a retailer will keep an offer unchanged or confirm every order.
Retailer names and trademarks belong to their respective owners. Their appearance on Dealiva does not mean they endorse Dealiva, unless stated.
6. Intellectual property
The Dealiva name, logo, design and original content on the Website belong to Dealiva. You may view and share pages for personal, non-commercial use. Any other use requires our written permission.
7. Disclaimers
The Website is provided on an "as is" and "as available" basis. We work to keep it accurate and available but don't promise it will always be uninterrupted or error-free. Cashback depends on retailer tracking and confirmation, and is not guaranteed. Dealiva is a shopping cashback service. It is not an income, investment or earning opportunity.
8. Limitation of liability
To the extent permitted by law, Dealiva is not liable for indirect or consequential losses, or for any loss arising from a retailer's products, services, acts or omissions. Our total liability to you for any claim relating to the service is limited to the amount of cashback due to you on the order concerned.
9. Indemnity
You agree to compensate Dealiva for losses we suffer because you misused the service, broke these Terms or broke the law.
10. Changes and termination
We may update these Terms or change, suspend or discontinue any part of the service. The "Last updated" date shows the latest version. If we stop the service, we will still process claims for orders made before that date, subject to the Cashback & Rewards Terms.
11. Governing law and disputes
These Terms are governed by the laws of India. Please contact us first so we can try to resolve any concern informally. If a dispute can't be resolved, it will be subject to the jurisdiction of the competent courts in India. Nothing in these Terms limits your rights under the Consumer Protection Act, 2019.
12. Contact and grievances
Questions or complaints about these Terms can be sent to support@dealiva.in. For formal complaints, use the subject "Grievance". We acknowledge them within 24 hours and aim to resolve them within 15 days.