Cashback in four clear steps
Here's exactly what happens from the moment you pick an offer to the moment cashback reaches your UPI ID.
Choose an offer
Open Offers and pick a retailer. Every offer shows:
- the cashback rate, either a percentage of the eligible order value or a fixed amount;
- the expected confirmation time;
- conditions, such as excluded products, payment methods or coupons.
Conditions come from the retailer and can differ between offers, so please read them before you shop.
Click through Dealiva and shop
Tap Get this offer. We show you a unique Dealiva Click ID. Copy it or note it down, then continue to the retailer. Complete your purchase in the same browser session so the retailer can record that you came from Dealiva.
Register your purchase
Within 10 days of ordering, fill in our claim form with:
- your order ID, order date and order amount;
- your Dealiva Click ID;
- the UPI ID where you'd like to receive cashback (it must be in your own name).
We email you to confirm we've received it, and again once we've matched it to the retailer's report.
The retailer confirms, and we pay you
The retailer reports your order to us through its affiliate programme. After the return or cancellation window closes, the retailer confirms or declines the order. Once it's confirmed, we send your cashback to your UPI ID within 7 working days and email you the UPI reference.
What each status means
- Pending
We've matched your claim to a tracked order and are waiting for the retailer to confirm it.
- Confirmed
The retailer has approved the order. Your payout is being processed.
- Paid
Cashback has been sent to your UPI ID. We email you the transaction reference.
- Declined
The retailer declined the order, or it didn't meet the offer conditions. We tell you why.
Help your purchase get tracked
Retailers can only pay commission on visits they record. These habits make tracking more reliable.
Do
- Click through a Dealiva offer right before you buy.
- Finish the purchase in the same browser, on the same device.
- Allow cookies on the retailer's website.
- Use coupons only if the offer says they're allowed.
Avoid
- Clicking another cashback, coupon or price-comparison link after Dealiva.
- Ad blockers or private browsing modes that block cookies.
- Switching to the retailer's app mid-purchase, unless the offer says app orders are eligible.
- Completing the order on a different device.
Dealiva can only pay cashback that the retailer confirms and pays to us. Full rules are in our Cashback & Rewards Terms.
Ready when you are
Pick an offer, read its conditions and shop the way you normally would.